Assistant Housekeeper

Content:
The programme is a 14 – day classroom based programme at NQF Level 2 with a 34 credits total.
Possible learners: Housekeeping staff in hotels, guesthouses or lodges
Attendees: maximum 15 minimum 10
Entry Requirements: Matric, English Communication NQF L 3  Numeracy NQF L 3

The purpose of this programme is to develop learners in various personal, organisational and vocational skills necessary to fulfil the function of Assistant Housekeeper. Competencies developed include providing a housekeeping service; safety and security in the working environment; performing basic calculations, maintaining customer service and internal relationships within the organisation and developing oneself.

The programme contains the following Unit Standards:

SAQA ID Unit Standard Title Level Credit
7794 Communicate verbally 3 8
7795 Maintain effective working relationships with other members of staff 3 1
7796 Maintain a secure working environment 3 1
7799 Maintain a safe working environment 2 2
7800 Maintain health, hygiene and a professional appearance 2 1
7812 Perform basic calculations 2 3
7636 Provide a housekeeping service within designated area of work 3 3
7638 Maintain housekeeping supplies 3 3
7657 Maintain a clean linen supply 3 3

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