Attendees will be introduced to the following:
|Duration:||A two-day workshop of 6 hours/day|
|Attendees:||All local businesses.
Minimum and maximum numbers will have to be discussed.
|Venue:||Large enough to accommodate 20 pax|
|Cost per attendee:||from R 950pp|
In order for a business to grow customer service is of utmost importance. The telephone is often the first contact a client has with the business. First impressions are very important and the role of the telephonist therefore, is a very important one in portraying the image of the business. This is a skill that needs to be acquired.